About us
FAVES was built out of a deep appreciation for small business and the impact independent retailers have on their communities.
Two million independent retailers across America and Europe generate more than $2.5 trillion in revenue — over twice that of Walmart and Amazon combined. They do this, for the most part, without access to the same tools and technology as industry giants.
FAVES exists to change that. Our mission is to level the playing field by putting world-class technology in the hands of independent retailers everywhere.
The first version of FAVES was created by asking questions and learning directly from boutiques in Copenhagen, Denmark. Today, our global team combines expertise in retail, design, and technology to serve boutiques and independent retailers across the USA, Europe and Canada.
We’re proud of the tangible results FAVES delivers — helping retailers save time, reduce costs, and buy smarter. Every day, we stay committed to our mission: empowering independent retail through clarity, confidence, and technology built for the way real businesses work.
Exceptional customer service — our commitment to you
At FAVES, we take pride in providing exceptional customer service and support. We’re committed to delivering the best possible experience with our app. We understand that technology can sometimes feel impersonal, which is why we strive to bring a personal touch to everything we do.
We believe that our customers are the heart and soul of our business, and we're always here to help. Whether you have a question, feedback, or just want to say hello, don't hesitate to reach out.
♥ Ulla + FAVES team